If these steps help, great! If not, can you let us know the status of the LED lights on the Ethernet port when the cable is connected to our dock? Typically you should see a solid green light and a flashing amber light. If the device is not detected, please click the ‘Skip’ button to allow the process to complete and then reboot the system. If you have any other questions, feel free to contact us at. Once the dock is powered on, reconnect it to your system which will trigger the final portion of the installation. Looking for the driver of UGREEN products Please click here to download it.
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